frequently asked, kindly answered.

No. Fittings are optional. Most renters reserve confidently from the sizing chart alone. In-person studio fittings are paused for now, but you may have a piece shipped to you for an at-home try-on if you'd like to feel the fabric first.

Choose your preferred piece from our Collection tab. If your desired date isn't greyed out, it's available, so simply place your reservation. A reservation fee secures your booking: the rental price minus ₱500, so a ₱1,500 piece takes a ₱1,000 fee. It is deducted from your rental total.

We deliver same-day via Lalamove to Metro Manila (NCR), Cavite, Batangas, Rizal, Laguna, and Bulacan, or you can pick up from our Silang studio. For areas outside these, message us on Facebook and we'll try to arrange it.

Not yet. Our home studio in Silang, Cavite is currently unavailable for in-person fittings until further notice. If you'd like to try a piece first, we can ship it to you for an at-home fitting instead.

Yes, by shipment. In-person studio fittings are paused, but you may have up to 2 Filipinianas shipped for an at-home try-on: ₱170 for 1 dress, ₱250 for 2 dresses, for renters within 50km of Silang, returned within 5 hours (shipping time included). A refundable ₱1,000 to ₱2,000 deposit applies. We don't schedule shipping for fittings, so please check the piece's availability on the website before booking a shipment.

We do our best to confirm fit through the sizing chart and measurements. If a try-on matters for your peace of mind, arrange a fitting by shipment ahead of time so there are no surprises on the day.

Yes! Rental extensions are subject to availability. Each extra day is the rental price divided by three, rounded to the nearest ₱50: ₱350 a day for a ₱1,000 piece, ₱500 for a ₱1,500 piece, and ₱650 for a ₱2,000 piece. Please let us know in advance, as extensions may not be available for all dates.

Please don't. We handle all cleaning. Steaming is allowed for soft creases, but never wash, dry clean, iron, alter, or repair the piece.

Minor repairs are deducted from your security deposit at actual cost. In the event of loss or irreparable damage, the renter is liable for the full replacement value and compensation for affected bookings.

Once the garment is inspected and cleared of damage, stains, missing inclusions, or late penalties, your ₱1,000 deposit is returned in full.

No. The reservation fee is strictly non-refundable and non-transferable, except in the rare case Arquila cannot fulfill the booking.